Eight Ounce Wholesale

Yes! Within Canada, Eight Ounce Coffee offers custom branding on multiple products including tumblers, ceramics, and barista goods.&#xA0;We additionally provide custom branding to U.S wholesale customers, but can only facilitate this on ACME USA products.&#xA0;If you are interested in getting your brand or logo on a product, please send your inquiry (including the product brand/size/colour) to <a href="mailto:custombranding@eightouncecoffee.ca">custombranding@eightouncecoffee.ca</a>. Please also include the name and location of your business as this will help our team determine the appropriate information depending on your request.&#xA0;

Yes! Within Canada, Eight Ounce Coffee offers custom branding on multiple products including tumblers, ceramics, and barista goods. We additionally provide custom branding to U.S wholesale customers, but can only facilitate this on ACME USA products.

Do you offer custom branding?

Services

I cannot log into my wholesale account - what do I do?

Can I change the shipping/contact information on my account?

Accounts

How do I cancel my order?

What is the personal exemption amount and how will it affect my order?

My order did not process but I was still charged – what happened?

How do wholesale pre-orders work?

I just placed an order but forgot to add an item/ordered the wrong item – what do I do?

Orders

Can I purchase coffee at wholesale prices?

Can you offer volume discounts?

Do you offer price matching?

Pricing

How do samples work?

I am opening a new cafe – can you offer a product checklist?

Who is my wholesale representative?

Do accept applications for events/sponsorships?

Why did I receive multiple tracking numbers for the same shipment?

Do you offer free shipping?

Do you offer expedited shipping?

Can I request a signature upon delivery?

Part of my order is missing or delivered to the wrong address – what should I do?

When will my order ship?

Can I arrange to pick up my wholesale order?

Do you allow freight forwarding?

Do you offer free shipping on wholesale orders to the U.S?

Shipping

What is your wholesale return policy?

What is your wholesale warranty policy?

What do I do if I receive the wrong item in my order?

Part of my order arrived damaged – what do I do?

Do you offer warranty repairs for wholesale customers?

Warranties, Returns, & Repairs

Do you offer custom branding?Updated 7 months ago