Eight Ounce Wholesale

Eight Ounce Coffee adheres to a minimum advertised pricing (MAP) policy as outlined in our distributor agreements, and every product offered on our wholesale website is listed at the lowest allowed price via these agreements.&#xA0;Promotional discounts and special sales events only apply to retail (MAP) pricing, and are unable to be combined with pre-reduced wholesale prices.&#xA0;Consequently, we are unable to offer price matching for deals offered by other distributors. If you notice a product listed at a lower price than our website &#x2013; including by the manufacturer &#x2013; please reach out to <a href="mailto:hello@eightouncecoffee.ca">hello@eightouncecoffee.ca</a> and we will look into why this may have happened.&#xA0; &#xA0;

Eight Ounce Coffee adheres to a minimum advertised pricing (MAP) policy as outlined in our distributor agreements, and every product offered on our wholesale website is listed at the lowest allowed price via these agreements. Promotional discounts an

Do you offer price matching?

Pricing

I cannot log into my wholesale account - what do I do?

Can I change the shipping/contact information on my account?

Accounts

How do I cancel my order?

What is the personal exemption amount and how will it affect my order?

My order did not process but I was still charged – what happened?

How do wholesale pre-orders work?

I just placed an order but forgot to add an item/ordered the wrong item – what do I do?

Orders

Can I purchase coffee at wholesale prices?

Can you offer volume discounts?

How do samples work?

Do you offer custom branding?

I am opening a new cafe – can you offer a product checklist?

Who is my wholesale representative?

Do accept applications for events/sponsorships?

Services

Why did I receive multiple tracking numbers for the same shipment?

Do you offer free shipping?

Do you offer expedited shipping?

Can I request a signature upon delivery?

Part of my order is missing or delivered to the wrong address – what should I do?

When will my order ship?

Can I arrange to pick up my wholesale order?

Do you allow freight forwarding?

Do you offer free shipping on wholesale orders to the U.S?

Shipping

What is your wholesale return policy?

What is your wholesale warranty policy?

What do I do if I receive the wrong item in my order?

Part of my order arrived damaged – what do I do?

Do you offer warranty repairs for wholesale customers?

Warranties, Returns, & Repairs

Do you offer price matching?Updated 10 months ago