Eight Ounce Wholesale

We require a minimum order of $250 CAD for all wholesale orders, but we understand that sometimes our customers want to try out a product before committing to an order large enough to meet the wholesale requirement.&#xA0;Eight Ounce Coffee is happy to offer samples of several different products at wholesale pricing without the typical $250 minimum purchase! Please reach out to us by emailing your inquiry to <a href="mailto:hello@eightouncecoffee.ca">hello@eightouncecoffee.ca</a>.ACME samples:&#xA0;We offer samples of all ACME products at a 100% discount &#x2013; just pay for shipping! ACME sample packages include a maximum of 3 cups and 3 matching saucers.&#xA0;Email us your inquiry along with the colours and sizes that you prefer. We will help you complete an invoice!&#xA0;

We require a minimum order of $250 CAD for all wholesale orders, but we understand that sometimes our customers want to try out a product before committing to an order large enough to meet the wholesale requirement. Eight Ounce Coffee is happy to off

How do samples work?

Services

I cannot log into my wholesale account - what do I do?

Can I change the shipping/contact information on my account?

Accounts

How do I cancel my order?

What is the personal exemption amount and how will it affect my order?

My order did not process but I was still charged – what happened?

How do wholesale pre-orders work?

I just placed an order but forgot to add an item/ordered the wrong item – what do I do?

Orders

Can I purchase coffee at wholesale prices?

Can you offer volume discounts?

Do you offer price matching?

Pricing

Do you offer custom branding?

I am opening a new cafe – can you offer a product checklist?

Who is my wholesale representative?

Do accept applications for events/sponsorships?

Why did I receive multiple tracking numbers for the same shipment?

Do you offer free shipping?

Do you offer expedited shipping?

Can I request a signature upon delivery?

Part of my order is missing or delivered to the wrong address – what should I do?

When will my order ship?

Can I arrange to pick up my wholesale order?

Do you allow freight forwarding?

Do you offer free shipping on wholesale orders to the U.S?

Shipping

What is your wholesale return policy?

What is your wholesale warranty policy?

What do I do if I receive the wrong item in my order?

Part of my order arrived damaged – what do I do?

Do you offer warranty repairs for wholesale customers?

Warranties, Returns, & Repairs

How do samples work?Updated 8 months ago