Eight Ounce Wholesale

Yes!&#xA0;Orders with a total value of $400 or more automatically require a signature upon delivery, meaning you or a member of your staff will need to physically receive the package.You can still request a signature for your delivery on orders less than $400 &#x2013; just reach out to the carrier directly! If they are unable to accommodate you, please contact us at <a data-fr-linked="true" href="mailto:hello@eightouncecoffee.ca">hello@eightouncecoffee.ca</a>.&#xA0;

Yes!. Orders with a total value of $400 or more automatically require a signature upon delivery, meaning you or a member of your staff will need to physically receive the package. You can still request a signature for your delivery on orders less tha

Can I request a signature upon delivery?

Shipping

I cannot log into my wholesale account - what do I do?

Can I change the shipping/contact information on my account?

Accounts

How do I cancel my order?

What is the personal exemption amount and how will it affect my order?

My order did not process but I was still charged – what happened?

How do wholesale pre-orders work?

I just placed an order but forgot to add an item/ordered the wrong item – what do I do?

Orders

Can I purchase coffee at wholesale prices?

Can you offer volume discounts?

Do you offer price matching?

Pricing

How do samples work?

Do you offer custom branding?

I am opening a new cafe – can you offer a product checklist?

Who is my wholesale representative?

Do accept applications for events/sponsorships?

Services

Why did I receive multiple tracking numbers for the same shipment?

Do you offer free shipping?

Do you offer expedited shipping?

Part of my order is missing or delivered to the wrong address – what should I do?

When will my order ship?

Can I arrange to pick up my wholesale order?

Do you allow freight forwarding?

Do you offer free shipping on wholesale orders to the U.S?

What is your wholesale return policy?

What is your wholesale warranty policy?

What do I do if I receive the wrong item in my order?

Part of my order arrived damaged – what do I do?

Do you offer warranty repairs for wholesale customers?

Warranties, Returns, & Repairs

Can I request a signature upon delivery?Updated 8 months ago