If your shipping confirmation email contains more than one tracking number, we are likely sending your order in more than one package. Because the carrier is responsible all shipping procedures after leaving our warehouse, Eight Ounce Coffee cannot g
Yes!. Each wholesale order that reaches the $250 minimum purchase requirement is automatically qualified for free shipping – no discount code needed!. Please note that free shipping is only available to wholesale accounts within Canada. International
We offer several expedited shipping options for customers in Canada and the USA. During checkout, you’ll see all the eligible shipping methods available for your location. These rates are calculated in real-time at checkout. To ensure prompt service,
Yes!. Orders with a total value of $400 or more automatically require a signature upon delivery, meaning you or a member of your staff will need to physically receive the package. You can still request a signature for your delivery on orders less tha
If part of your wholesale order is missing in transit or has been delivered to the wrong address, please reach out as soon as possible through emailing [email protected] with the following:. Once we verify your order number and identify a shi
Our goal is to ship wholesale orders within 1-2 business days of receiving them. Once your order leaves our warehouse, you’ll receive a shipping confirmation email with a tracking number to keep you updated on its journey. While we strive for a promp
Yes!. If you are located in Calgary (or are passing through) and would like to stop by our showroom to pick up your wholesale order, you may choose "Free Pickup from our Calgary Warehouse" as a delivery method upon checkout. If you have already place
Due to our distributor agreements, we are unable to permit Freight Forwarding of any of the brands we carry. This policy is also meant to protect our customers, as all warranties are voided in the event that products become damaged in freight forward
We are unable to offer free shipping on wholesale orders into the U.S, and at this time free shipping is only available to wholesale accounts in Canada. If you are located in the U.S and have a wholesale account with Eight Ounce Coffee, you will be a