Eight Ounce Wholesale

We offer several expedited shipping options for customers in Canada and the USA. During checkout, you&#x2019;ll see all the eligible shipping methods available for your location. These rates are calculated in real-time at checkout.Please note that expedited shipping options are not part of our free wholesale shipping policy, and must be purchased during checkout.&#xA0;To ensure prompt service, we prioritize expedited orders for same-day shipping if placed before 11:59 AM MT (Edmonton). If you place an expedited order after this cutoff, please reach out to us via email at <a href="mailto:hello@eightouncecoffee.ca">hello@eightouncecoffee.ca</a> or by phone at 403-457-9844. We will do our best to accommodate your request.For more details on available expedited shipping options, estimated delivery times, and any applicable limitations, please refer to our <a href="https://wholesale.eightouncecoffee.ca/pages/shipping">wholesale shipping page</a>.&#xA0;

We offer several expedited shipping options for customers in Canada and the USA. During checkout, you’ll see all the eligible shipping methods available for your location. These rates are calculated in real-time at checkout. Please note that expedite

Do you offer expedited shipping?

Shipping

I cannot log into my wholesale account - what do I do?

Can I change the shipping/contact information on my account?

Accounts

How do I cancel my order?

What is the personal exemption amount and how will it affect my order?

My order did not process but I was still charged – what happened?

How do wholesale pre-orders work?

I just placed an order but forgot to add an item/ordered the wrong item – what do I do?

Orders

Can I purchase coffee at wholesale prices?

Can you offer volume discounts?

Do you offer price matching?

Pricing

How do samples work?

Do you offer custom branding?

I am opening a new cafe – can you offer a product checklist?

Who is my wholesale representative?

Do accept applications for events/sponsorships?

Services

Why did I receive multiple tracking numbers for the same shipment?

Do you offer free shipping?

Can I request a signature upon delivery?

Part of my order is missing or delivered to the wrong address – what should I do?

When will my order ship?

Can I arrange to pick up my wholesale order?

Do you allow freight forwarding?

Do you offer free shipping on wholesale orders to the U.S?

What is your wholesale return policy?

What is your wholesale warranty policy?

What do I do if I receive the wrong item in my order?

Part of my order arrived damaged – what do I do?

Do you offer warranty repairs for wholesale customers?

Warranties, Returns, & Repairs

Do you offer expedited shipping?Updated 2 days ago